Friday, December 28, 2012

January Questions and Answers


When is the library closing?
The library will be closed from Wednesday, January 2nd 2013.

When is the library re-opening?
We will re-open at 199 Park Road Extension at 10 am on Tuesday, January 22nd 2013. Driving directions can be found here.

Will the library’s contact information change?
Our telephone number at Park Road Extension will be the same as Crest Road 203 758 2634. Mail can still be sent to 30 Crest Road.

Why does the library need to close?
All areas of the building will be impacted by construction and/or reconfiguration. It makes good economical sense to close the building for the safety of our patrons and to expedite the project.

Where can I return my library materials?
The drop box at Crest Road will be in operation until January 22nd, after which time it will not be available for any returns. A drop box will be installed at Park Road Extension and should be operational on Tuesday, January 22nd. For your convenience, library materials may be returned to other libraries. If you are able to select Woodbury, Southbury or Howard Whittemore (Naugatuck) libraries, it would be advantageous to us for organizational reasons.

Will I be able to renew online?
Online renewals will operate as normal. Other libraries may be contacted for renewals by phone.

How will library fines be applied?
Library fines will be forgiven for the month of January. If returning or renewing material is difficult for you due to weather or other circumstances, please feel free to return them when it is convenient for you during the month of January.

What will happen to materials that I had on the holds cart at Crest Road?
We called all patrons to advise them to pick up their holds by January 31st. Unfortunately, any material not checked out will be returned to its home library. Your online account will indicate the status of your holds.

Will I still be able to request material online?
Your account will operate as normal and holds may be placed. We advise you to select another local library that is convenient for you as your temporary pick up library until we re-open.

Where exactly is 199 Park Road Extension?
Driving directions can be found here. The building is only 5 miles from Crest Road.

What will the hours of operation be at Park Rd Ext?
The hours of operation will not change, and are as follows:
Monday               10 – 5
Tuesday              10 – 8   
Wednesday         10 – 5
Thursday             10 – 8
Friday                 10 - 5

Which library materials will be moved to the temporary building?
The majority of our materials will be moved including newspapers, magazines, DVDs, audiobooks, children’s materials and books.

What improvements will we see at Crest Road?
Keep up to date with our progress and learn about the new facility here.

When will programming resume?
Our aim is to resume programming in March. Please refer to the links from our home page for information on adult and children’s programs.

Am I still able to make donations of books to the Friends of the Library?
We are not accepting book donations at this time. Please check regularly for information